Units returned with packaging opened cannot be accepted for credit.Units fitted to a vehicle and returned, will not be accepted for credit.Electrical components, once opened are non-returnable.
Special order parts
Regrettably, refunds are not available for special order parts.
Warranty on pumps and injectors
New and factory reconditioned units: 12 months manufacturers from date of invoiceReconditioned units: 6 months from date of invoice.Please retain your receipt.
Exchange units are only accepted if complete i.e. no parts missing and must be in repairablecondition. Broken/damaged units cannot be accepted.Exchange units must be the same as replacement unit supplied.
Units are sold on an exchange basis. If exchange units are not available at time of purchase surcharges apply.Exchange units must be returned within 30 days to avail of a refund.
All units leave these premises in good working order. GTB Diesel Injection do not accept responsibility for incorrectly fitted units, by customers or their agents and as such are not covered under warranty. Incorrect fitting, dirt, metal fragments from a failed pump, contaminated diesel are just some of the causes of failed units and will void any warranty by us or the manufacturer.
All filters associated with the fuel system, including in tank, must be changed (genuine only). Failure to do so voids warranty.Returned units will be checked for evidence of contamination. Contamination voids warranty on all units.In the event of warranty claims on new or factory reconditioned units, all items MUST be returned to the manufacturer for testing, along with original receipt. This can take 2-6 weeks. Presently Customs checks are causing backlogs and delays.Warranty does not cover any ancillary charges such as removal and refitting, hiring of vehicles, as we are unable to recover these costs from OE suppliers.
GTB Diesel Injection
Last Updated 01.07.2021